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The Police Control Room is
temporarily functioning at the 1st floor of Wireless building at PAP
Complex, Gorimedu, Puducherry round the clock in three shifts.
Inspector of Police will be overall In charge of the PCR. The Police
Control Room is provided with 3 digital ISDN PRI BSNL Landlines
number DIAL 100. It serves as Toll Free Emergency number for
Citizens.
|
HELP
/ EMERGENCY CONTACTs |
|
New
UNIFIED National Emergency |
112 |
|
Police
emergency |
100 |
|
|
|
|
Crime Related complaints (Will be
kept Secret) |
1031 |
|
|
|
|
Coastal
Police Emergency |
1093 |
|
Traffic
Related Complaints |
1073 |
|
|
|
|
Child Help
line |
1098 |
|
2640228 to
2640231 |
|
|
|
|
Women Help
Line |
1091 |
|
2205153 |
|
|
|
SHIFTS
|
1
st Shift |
07.00 hrs. to 13.00 hrs |
|
2
nd Shift |
13.00 hrs. to 20.00 hrs |
|
3
rd Shift |
20.00 hrs. to 07.00 hrs |
THE
DUTIES OF THE POLICE CONTROL ROOM
-
To receive information regarding
Crime/Law and order and other important Matters/events.
-
Transmitting all important
information to Senior Officers /CIs / SHO’s/etc.
-
To direct the mobile vans to
attend the scene of important Crime/Accident/affected places of
Law and order etc.
-
To Co-ordinate with Law and order
officers in dealing with serious Law and Order etc.
-
Information received through
Distress/Emergency calls will be commutation to the respective
Police station for necessary legal action/assistance.
-
To assist public in sharing
information.
-
To receive public utility
emergency & distress service calls round the clock via dial 100.
-
To send the Police Ambulance to
the Concerned Police stations to carry dead bodies in on receipt
of requisition.
-
Collection of DOR from all PSs,
which will be sent to IGP and DIGP and other senior officers for
perusal.
-
As per the Supreme Court Order
arrest information received from the Police Stations, which will
be displayed in PCR notice board after making necessary GD
entries.
MODERNIZATION & ITS
INFRASTRUCTURE
MODERN INTEGRATED POLICE
CONTROL ROOM - Digitalization
of Control Room (Under Constructions)
A modern integrated Police Control Room is under construction in the
1st floor of
Police Radio Branch building at PAP Complex, Gorimedu through the
out sourced agency M/s Harman International. Test run on
customization /instrumentation / up gradation process is under
progress in the new place since 08.10.2014.
This Modern Integrated
Police Control Room is
Integrated
with
1. Dial
100 with ISDN PRI
Line customized automatic recording:
Dedicated
application for PP. 3 Attendees will attend the distress call over
100. Fill up the form and dispatch to Wireless Operator. Wireless
operator will inform the respective PCR Vehicle and Police Station
and record it in the application. Upon receiving compliance from PCR
vehile or Police station, the complaint will be filled. Supervisor
of CCR can see the status of the complaints at any time. Peridicla
reports will be generated.
2. Vehicle
Tracking System (GSM
based) for PCR vehicles with Puducherry Map:
Vehicle Tracker installed in vehicle
will monitor the various activities of the vehicle and provide
information online. The geo location can be seen in the online map
at PCR Police Control Room. Based on their location, it will be
redirected for complaint response management for the emergency Dial
100 calls.
3. Wireless
CCTV Network covering
Puducherry UT (Phase-I):
Static camera
installed at the selected locations to cover each one road. This
will do surveillance work with no ZERO zone for the use of
Investigation agencies and maintenance of L&O.
One
PTZ /
Speed doom camera installed at every selected Traffic junction to
monitoring STOP line violation at Traffic signal junctions.
Traffic unit will book violators online utilizing Vahan application
for identifying owners and can send violations reports with hot snap
shots taken from PTZ camera.
4. Infra structure at Police Control Room:
The PCR has been fully furnished and Air-Conditioned. 6 Computers
and 2 LCD Televisions are installed for monitoring the CCTV
cameras. 3 computers dedicated to Dial 100 attendant, 2 for Wireless attendant,
1 for Supervisory Officer and 6
GPS chips are installed in PCR Mobile vans for Vehicle
Tracking System with digital map of Puducherry. Two 10 KV UPS are
installed in the PCR for power backup. An Automated Diesel
Generator (20 KV) is also installed for uninterrupted power supply.
The Modern PCR project is being executed through the HARMAN
International India Private Limited, Bengaluru. The latest
equipments, i.e., CCTV, Vehicle Tracking System (GPS) and “Dial 100”
project have been established in the Modern Control Room, Police
Department, Puducherry since 15.08.2015.
Out of the total 103 cameras, presently 99 cameras have been
installed in Puducherry. At present 31 cameras are in working
condition remaining will shortly be put on view mode shortly. The
PRI line was connected with Dial “100” project and six instruments
are connected with PRI connection, presently Dial “100” is
functional. The GPS System (Chip) has been mounted on two PCR mobile
vans and other Police vehicles. BSNL network will be utilized and
periodical data on the vehicle movement (direction, speed, stoppage,
etc.,) would be retrieved and monitored. Wireless CCTV footage
shall be monitored on line utilizing PSWAN
network terminated at PCR under PSWAN
- cum - CCTNS Project of GOI. In
this regard, a proposal has been sent to IT department through SP
(HQ) for required Static IP (PSWAN) for modern PCR.
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